For our customers that have a personal lines policy such as home, auto, umbrella, boat, or RV with Safeco, Travelers, or Nationwide, please know we have entered into an agreement with these three companies to provide longer customer service hours and increased access to your policies to get any service help you may need.
You can call them with billing questions, to make a payment, if you bought a new car, if you need a copy of your ID Card, mortgagee changes, to change your deductible, to update your policy with any changes you need, or if you have any questions whatsoever on any of your policies, and the list goes on.
They are licensed insurance agents that are wonderful at helping out and I am very grateful that we are able to use them to address your insurance needs when it is convenient for you.
Please know we are still your trusted advisor, but you can now utilize the below phone numbers to get help with promptly answering your questions and helping with policy support during and after our business hours. Most phone calls are answered within 90 seconds.
Safeco Customers: Please call 1-866-472-3326 (866-4-SAFECO) they are available 24/7 365 days a year.
Travelers Customers: Please call 1-877-872-8737 they are available 24/7 365 days a year.
Nationwide Customers: Please call 1-800-282-1446 they are available 7am to 8pm Weekdays and 10am to 6pm on Weekends.